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Terms of Service

These terms apply to schools and school groups that subscribe to our school ERP, and to the staff, parents and guardians who use it on the school's behalf. By signing up or using the service, the school agrees to these terms.

1. The service

We provide a cloud school ERP with modules for admissions, AI timetables, attendance, fees, exams and report cards, school transport and a parent app. The modules available depend on the plan the school chooses.

2. Trial

New schools get a 30-day free trial. No payment details are needed to start. At the end of the trial the school chooses a plan, or we export the school's data on request and close the account.

3. Accounts and access

  • The school decides which staff get access and what each role can see.
  • The school is responsible for keeping login details safe and for removing access when staff leave.
  • Parent accounts are created by the school for parents and guardians of enrolled students only.

4. Fees and billing

Plans are priced per enrolled student per year and billed yearly in advance. Students added during the year are billed pro rata. SMS fallback is billed at cost. Payment gateway charges for online fee collection are set by the gateway the school uses.

5. School data

The school owns all data it enters. We process it only to provide the service, as described in our Privacy Policy. The school confirms that it has the right to share student and parent data with us, including parental consent where it is needed, such as for photos.

6. AI drafts and approvals

AI timetables and substitution suggestions are drafts. The school's coordinator is responsible for reviewing and approving them before they are published. Grades and report cards are worked out from the rules and marks the school enters, and the school should check them before publishing.

7. Acceptable use

  • The service must be used only for running the school.
  • Users must not try to access another school's data, test the system's security without written permission, or send messages to parents that are unrelated to the school.
  • We may suspend an account that puts other schools or children at risk, and will tell the school why.

8. Availability and support

We aim for 99.5 percent availability each month, excluding planned maintenance, which we schedule outside school hours where possible. Support is available by email and in-app chat, Monday to Saturday, 9:30 am to 6:30 pm IST.

9. Ending the subscription

The school can choose not to renew at the end of any billing year. On request, we export the school's data in standard formats before closing the account, and delete it within 60 days after that.

10. Liability

We are not liable for indirect losses, or for decisions the school makes based on data it entered. Our total liability in any year is limited to the fees the school paid for that year.

11. Changes to these terms

If we make a material change, we will tell school administrators by email at least 30 days before it takes effect.

12. Governing law

These terms are governed by the laws of India, and disputes are subject to the courts of Ahmedabad, Gujarat.